Terms and Conditions
SG Solingen Shop OHG is legally represented by Hartmut Gose or Alexander Moll.
The following terms and conditions are translated from the German language and can be printed and / or loaded by the customer into its computer's main memory. If desired they can be requested in written or digital form by e-mail at email@example.com or by letter addressed to SG Solingen Shop OHG, Meisenburger Weg 1, 42659 Solingen.
The summoning address of SG Solingen Shop as well as its legal representatives can be interred in particular from the invoice.
The withdrawal is to be sent to:
SG Solingen Shop OHG
Meisenburger Weg 1
or else by e-mail to: firstname.lastname@example.org
Current legislation also permits cancellation by telephone. As the burden of proof in such cases rests with the client, we recommend that our clients issue cancellations in writing.
Consequences of effective withdrawal:
If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. You shall be liable for the return shipping costs if the goods delivered are the same as those ordered. We shall be liable for the return shipping costs if the goods delivered are not the same as those ordered or the goods delivered by us are damaged. Goods eligible for shipping are to be returned at our risk. Goods not eligible for shipping will be picked up. Goods which cannot be sent by parcel post will be collected from your premises; these will be products that you did not receive from us by parcel post either.
All offers made on the web-page are subject to change and are non-binding. Hence SG Solingen Shop OHG is not obliged to render the service in the event of non-availability. The conclusion of the contract and hence the contractual obligation to render the individual services shall however be applicable when SG Solingen Shop confirms the order of the customer in written form.
Shipping costs: please refer to the separate category "Shipping and Handling".
Changes, substitutions, additions. Client inquiries related to previously placed orders will be answered in short order. Requests for changes, substitutions, and additions to orders will be accommodated to the extent possible until 3 business days prior to the planned shipping date of the order.
Delayed payments may be subject to a supplementary charge of interest fees of 5% above the basic interest rate unless “SG Solingen Shop OHG” can proof a higher interest rate. For clients who are entrepreneurs, clause 1 applies on the condition that the interest rate is 8% above the basic interest rate.
The guarantee of the supplier is determined by § 433 et seq. of the German legal code and is limited to one year. “SG Solingen Shop OHG” is eligible to repair or replace the product for free.
“SG Solingen Shop OHG” is liable
• In the full amount of damages for gross negligence of its representatives and officers,
• in any culpable violation of essential contractual obligations,
• for gross negligence of vicarious agents, unless “SG Solingen Shop OHG” can disclaim liability by virtue of standard business practices.
In the last two mentioned cases, liability is limited to compensation for usual and foreseeable damages, and any negligence attributable to the customer is offset against this. The liability for warranty, fraud and personal injury under the Product Liability Act is not unaffected.